(. 2.1).
. 2.1.
. . .
. . , .
. . , .
. . , . . , , , . . , . , .
, , .
. .
.
, .. . , " " ( ). , , , , , . ., .
( 20- 80- ) , 2.2, . - , , , - .
, (2050- )
SQS (. , . . , . . .). , . . " , .. .. .
. 2.2. " "
. . :
MBQ Management by Quality ;
Management by Objectives ;
Total Quality Management ;
UOM Universal Quality Management ;
Q Quality Management ;
TQC Total Quality Control ;
CWQC Company Wide Quality Control ;
Q Quality Circles ;
ZD Zero Defect " ";
QFD Quality Function Deployment ;
SQC Statistical Quality Control .
, , , . 14 . "" , " ".
, 5080- : TQC (), CWQC (. , ), QC-circles ( ), QFD . , . . , , ZD (" "). " ". , , , , , .
. , , , , .
. , , . UQM.
, , , , , (, , , . .), (). ( " "), . .
, (MBQ). :
